Terms of Service
Effective Date: May 27, 2026
By using U ai services or completing payment, you (“Client”) agree to the following terms.
Services Provided
- Custom CRM configured for home service contractors
- Lead capture, reputation management, and SEO workflows
- Job pipelines, claim tracking, and job coordination automations
- Review automation, crew updates, and client success support
- Client dashboard access via your U ai account portal
Billing
- Service investment and billing terms are defined in your signed service agreement with U ai.
- Client authorizes recurring charges as specified in the signed agreement until cancelled.
Custom Agreements
- U ai may enter into custom agreements that change scope, term length, cancellation notice, or other contract terms.
- Any negotiated change is valid only when both Client and U ai agree in writing (including email or signed order form).
- If a signed agreement conflicts with these Terms, the signed agreement controls for that Client.
Term & Cancellation
- Initial commitment: 30 days
- After 30 days, Client may cancel with 30 days written notice
- No refunds on any partial month
SMS & Text Messaging Terms
By opting in to U ai SMS programs, you agree to receive text messages as described on our SMS Opt-In page. Additional terms:
- Messages may be sent from U ai business phone numbers, including (316) 558-6979.
- Message frequency varies depending on your interactions and account activity.
- Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
- Reply STOP to opt out at any time. Reply HELP for customer care.
- Consent to receive SMS is not required as a condition of purchasing U ai services.
- For privacy practices, see our Privacy Policy.
Client Responsibilities
- Provide accurate business information for CRM setup and configuration
- Review and respond to qualified leads routed from the CRM
- Handle all job fulfillment and in-person services
- Obtain proper consent before messaging your own customers through U ai SMS tools
Limitations & Disclaimer
- U ai provides business software on a best-effort basis and is not liable for individual call outcomes, missed appointments, or business results
- Service is provided “as is” without guarantees of 100% accuracy
- U ai is not responsible for issues caused by client’s phone provider or calendar settings
General
- These terms constitute the full agreement between Client and U ai
- U ai reserves the right to update these terms with notice
Contact
- U ai
- 3614 Martin Luther King Jr Dr, Port Arthur, TX 77640
- Email: support@uaicrm.com
- Phone: (316) 558-6979